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CURRENT RULEWashingtonRepair / customer rights✓ Human reviewed

Are Washington estimates and overrun approvals documented?

Washington generally entitles a customer to a written estimate for face-to-face repairs expected to cost more than $100 unless the estimate is waived or the transaction fits an exception. The facility must obtain approval before exceeding the authorized estimate by more than 10% and provide a written invoice after the work.

Quick check

Check recent jobs for a written estimate, customer approval before exceeding allowed overrun limits, and a complete repair invoice.

At a glance
JurisdictionWashington
TopicRepair / customer rights
VerifiedSep 24, 2026
Review cadenceOngoing; review repair-order forms and authorization workflow whenever Washington repair rules or Attorney General guidance changes.
When this applies

You perform consumer motor-vehicle repair work in Washington.

Audit recent repair orders for the required estimate choice, customer authorization, approval before charges exceed the estimate by more than 10%, final written invoices, and requested replaced-part handling.

Official evidence

Source and verification

Verified
Sep 24, 2026
Applies to
All shop types

Quick-reference compliance planning only; not legal advice or an exhaustive statement of every applicable Federal, state, or local rule. Always verify the official source.

Regulatory history

Related Washington changes

View state page →
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