Are your Virginia estimate and added-work rules correct for both newer and older vehicles?

For repair work where the customer may be charged more than $25, a Virginia repair facility must provide a written estimate when the customer requests one before work begins. Once requested, work generally cannot begin until the estimate is provided and authorized. Charges cannot exceed the estimate by more than 10% without authorization, except the threshold is 20% for a vehicle at least 25 model years old. Facilities must also post the required Customer Rights sign and offer return of replaced parts subject to statutory exceptions.