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CURRENT RULEUtahRepair / customer rights✓ Human reviewed

Are your Utah repair authorizations and added-work approvals documented correctly?

Utah's Division of Consumer Protection states that a mechanic must obtain express authorization for repairs, inspections, or other services after discussing the anticipated work, estimated charges, and reasonably expected completion date. If the service will cost more than $50, the mechanic must provide the customer a copy or transcript of the authorization by the time the bill is received. Express authorization is also required for additional unforeseen but necessary work when its cost is 10% or more of the original estimate.

Quick check

Confirm every job has express authorization, jobs over $50 provide the customer a copy/transcript, and unforeseen added work costing 10% or more of the original estimate gets new authorization.

At a glance
JurisdictionUtah
TopicRepair / customer rights
VerifiedOct 5, 2026
Review cadenceOngoing; review whenever Utah Consumer Protection guidance/rules or your estimate and authorization workflow changes.
When this applies

Your Utah shop performs repairs, inspections, or other vehicle services for consumers.

Document express authorization before work starts, include the anticipated work, estimated charges, and expected completion date in the authorization discussion, provide the authorization copy/transcript on jobs over $50, and obtain fresh authorization before additional necessary work reaches the 10% threshold.

Official evidence

Source and verification

Verified
Oct 5, 2026
Applies to
All shop types

Quick-reference compliance planning only; not legal advice or an exhaustive statement of every applicable Federal, state, or local rule. Always verify the official source.