EFFECTIVENorth CarolinaJul 1, 2025✓ Human reviewed

North Carolina clarified dealer warranty, recall and loaner reimbursement rules

Session Law 2025-41 rewrote portions of North Carolina's dealer warranty and recall statute, clarifying reimbursement, audit and claim-documentation rules and expanding loaner-vehicle reimbursement protections. The act became effective July 1, 2025.

dealer fixed opswarranty reimbursementrecallloaner vehicles
What to check

Franchised service departments should review warranty/recall rate submissions, claim documentation, audit and chargeback procedures, and loaner/rental reimbursement workflows against the current G.S. 20-305.1 requirements.

Official evidence

Source and verification

Verified
Sep 21, 2026
Applies to
Dealership fixed ops
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