Massachusetts created a permanent auto-body labor reimbursement rate process

Massachusetts added General Laws chapter 175 sections 231 and 232 effective July 9, 2026. The new framework creates a permanent auto body labor reimbursement rate advisory board, requires recurring surveys of auto body shops and insurers, and directs the insurance commissioner to hold a rate hearing and establish a minimum statewide or regional auto-body labor reimbursement rate if the survey shows insufficient competition. The first survey must be conducted by January 1, 2027.